INTRODUCTION Elspeth McIntosh regards user privacy as an important part of our relationship with our users. The following privacy policy applies to all Elspeth McIntosh users, and conforms to Internet privacy standards. If you have questions or concerns regarding this policy, you should first contact Elspeth McIntosh via any of the following means:
Email: info@elspethmcintosh.com
COLLECTION OF INFORMATION In order to use the Elspeth McIntosh website, Elspeth McIntosh may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Elspeth McIntosh is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website, mobile apps, live chat or social media accounts.
USE OF COLLECTED INFORMATION Any details collected from Elspeth McIntosh users are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references. Collected information may also be used to send you marketing communications and remarketing digital advertising if you choose to sign up for marketing and communications on an ongoing basis via Mailchimp.
STORAGE OF COLLECTED INFORMATION The security of your personal information is important to Elspeth McIntosh. When you enter sensitive information (such as credit card numbers) on our website, Elspeth McIntosh encrypts that information using secure socket layer technology (SSL). When Credit Card details are collected, Elspeth McIntosh simply passes them on in order to be processed as required. Elspeth McIntosh never permanently stores complete Credit Card details, though retains personal information for as long as a user account remains active. Elspeth McIntosh follows generally accepted industry standards to protect the personal information submitted to Elspeth McIntosh, both during transmission and once Elspeth McIntosh receives it.
ACCESS TO COLLECTED INFORMATION f your personally identifiable information changes, you no longer desire our service, or wish to opt-out of your identifiable information being used for Elspeth McIntosh digital marketing campaigns, you may correct, update, delete or deactivate your information by modifying your account on the website, or by emailing info@elspethmcintosh.com Provided all financials and/or disputes are cleared, all personal details will be deleted/de-activated from Elspeth McIntosh’s database and any files that are also contained on their personal computer.
ORDERS If you purchase a product or service, Elspeth McIntosh may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal and billing addresses) and financial information (such as credit card number, expiration date, CCV number). Elspeth McIntosh uses this information for billing purposes and to fill your orders. If Elspeth McIntosh has trouble processing an order, they will use this information to contact you.
COMMUNICATIONS Elspeth McIntosh uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. If at any time a user wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing elspeth.mcintosh@gmail.com .
THIRD PARTIES None of your personal data is sold on to third parties for marketing purposes.
LEGAL Elspeth McIntosh reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
LINKS
Links on the Elspeth McIntosh site to external entities are not covered within this policy. The terms and conditions set out in this policy only cover the domain name of www.elspethmcintosh.com .
CHANGES TO PRIVACY SECURITY POLICY
If any changes are made to the this Privacy Security Policy, Elspeth McIntosh will post those changes to this policy on our website www.elspethmcintosh.com , so that you are aware of what information Elspeth McIntosh collects, how it uses that information, and under what circumstances, if any, it discloses that information. Elspeth McIntosh reserves the right to modify this policy at any time, so please review it frequently. If Elspeth McIntosh makes material changes to this policy, the policy located on the website www.elspethmcintosh.com will be updated accordingly.
SECURITY
Elspeth McIntosh uses the Stripe Payment Gateway for its online credit card transactions. Stripe processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Stripe gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Elspeth McIntosh or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within Square’s bank-grade data centre, further protecting your credit card data.
- Square is an authorised third party processor for all the major Australian banks.
- Square at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Elspeth McIntosh.
For more information about Stripe and online credit card payments, please visit https://squareup.com/au/en